Have you ever wondered what it might feel like if people responded to your company’s On Hold Marketing with feedback like this?
- “That was hysterical! I’ve got tears in my eyes I was laughing so much. The voices were spot on. They were so serious about what they were saying, which made it even funnier. I called my family to play it for them over the phone!” – 2023 MARCE Awards Judge
- “It’s fantastic! I love it! Where do you come up with this stuff?” – Chris Hamann, President / Lakeland Auto and Marine
- “I was speaking with a customer today who I had put on hold for a few minutes. When I came back to the phone, she was over-the-moon laughing at the On Hold Marketing because it made her whole day. She said she thought it was amazing and made her laugh so much.” – Desiree Grosman, Marketing & Customer Experience / D&F Plumbing, Heating and Cooling
Humor On Hold from BusinessVoice can elevate your caller experience by surprising and delighting callers with funny, unique content. It also differentiates your company and gives people another reason to remember and refer you.
The video above features a montage of some of the Humor On Hold we created in 2023. Let us know if you’d like to talk about elevating your company’s caller experience with humor.
About the Author
Scott Greggory is the Chief Creative Officer at BusinessVoice. A copywriter, voice talent and producer with the agency since 1993, he leads the writing team and helped pioneer Humor On Hold in the mid-1990s. His work has been recognized 150+ times by local, regional and national award shows for creative excellence, including the 2021 AAF Silver Medal Award. In 2026, Scott became the first inductee of Bowling Green State University’s School of Media and Communication Hall of Fame.