Not many customer touchpoints are as widely disliked as the on hold channel. Yet, every touchpoint represents an opportunity to create memorable impressions. That’s why it’s important to elevate the experience your prospects and customers have while on hold.
We create custom Humor On Hold to surprise and delight callers. The unique content encourages active listening, reduces perceived hold times, makes brands more likeable and can even generate post-call buzz.
Enjoy this compilation of Humor On Hold messages we created for clients in 2024. And to learn more about the benefits of a humorous caller experience, check out these quick articles:
- Why Laughter is Good for Business
- National Humor Month Can Be a Year-Round Inspiration
- More Than Ever, Your Callers Need to Laugh
- The Serious Value of Humor On Hold
- The 2023 Humor On Hold Sampler
About the Author
Scott Greggory is the Chief Creative Officer at BusinessVoice. A copywriter, voice talent and producer with the agency since 1993, he leads the writing team and helped pioneer Humor On Hold in the mid-1990s. His work has been recognized 150+ times by local, regional and national award shows for creative excellence, including the 2021 AAF Silver Medal Award. In 2026, Scott became the first inductee of Bowling Green State University’s School of Media and Communication Hall of Fame.