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Are You Prepared to Make Phone Calls?
Time spent talking with customers is too valuable to waste. Let this bad phone call serve as a reminder of how important it is to prepare for the calls you make to customers and prospects.
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The 2024 Humor On Hold Sampler
Can you see the benefits of taking a funny approach with your Caller Experience Marketing? If not, check out this Humor On Hold sampler and some of the evidence that supports this content style.
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Your Phones Still Matter
Is your company ignoring the caller experience in favor of forcing people to contact you online? While that may save you money now, it could be frustrating customers and damaging your brand.