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Which “One” Are You?
There are two types of people in this world: one who barely thinks about his company’s callers and the other who understands the potential value in each incoming call.
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The 2025 Humor On Hold Sampler
Listen to some of our favorite Humor On Hold samples from 2025, read quotes from callers and clients who enjoy this unique service and learn why you might consider it for your brand.
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Are You Prepared to Make Phone Calls?
Time spent talking with customers is too valuable to waste. Let this bad phone call serve as a reminder of how important it is to prepare for the calls you make to customers and prospects.
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6 Reasons to Use Humor On Hold
Want to elevate the caller experience you provide while differentiating your brand? Start by watching this video. It includes several minutes of actual Humor On Hold samples.
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Call. Connect.
This story about listening to the radio decades ago – along with some new research – will help you see why it’s so important to pick up your business telephone today.
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The 2024 Humor On Hold Sampler
Can you see the benefits of taking a funny approach with your Caller Experience Marketing? If not, check out this Humor On Hold sampler and some of the evidence that supports this content style.
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Your Phones Still Matter
Is your company ignoring the caller experience in favor of forcing people to contact you online? While that may save you money now, it could be frustrating customers and damaging your brand.
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Why You Hate the Wait
No one likes waiting, including your callers on hold. But there’s one thing that can shorten their perceived hold times, while keeping them engaged and feeling good about your brand.
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Concept Productions: Extending the Goofiness
What if your Humor On Hold production had a single theme? What might it sound like? And how might it affect caller engagement? Listen to a few examples of concept productions.
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Why Laughter is Good for Business
Here are some good reminders about the role laughter plays in successful organizations and how we can help you inject more of it into one channel.