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Why Laughter is Good for Business
Here are some good reminders about the role laughter plays in successful organizations and how we can help you inject more of it into one channel.
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Not All Value is Obvious
Are your on hold callers waiting in silence because you think you can’t measure the effectiveness of On Hold Marketing? Consider these suggestions.
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The 2023 Humor On Hold Sampler
Listen to a montage of Humor On Hold messages we created in 2023, read a few reactions to the content and learn why this unique approach might be right for your brand.
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Providing Personal Service as a Differentiator
The advent of AI might make your work easier, but is that what your customers care about? On the edge of a new world, there’s still plenty of value in the “old ways.”
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Why Proactive Content Updating Is So Important
On Hold Marketing is not a one-and-done proposition. Your content should be updated regularly, depending on your hold times and how often your customers call. The good news: we do it all for you.
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Prevent Hang-Ups with a Better Caller Experience
If your hold times are longer or your callers don’t view what you sell as a necessity, there’s a greater chance you’ll lose callers and revenue to hang-ups. Here’s how to keep your valuable callers on the line.