VoIP telephone systems provide a lot of benefits, but they can also be inflexible when it comes to On Hold Marketing. Here are some features to look for when purchasing your VoIP system.

“Thanks for holding.” That phrase is a cliché in the Caller Experience world, but it’s never part of the copy we’ll write for you. And not just because it’s overused. See why.

Do you like to “see the numbers” before you buy something or commit to an idea? If so, check out these stats about On Hold Marketing and what it might mean to your business.

Question: what’s more annoying than holdidng in silence? The answer: holding while being forced to listen to a beep every few seconds. And there’s a scientific reason why.