This story about listening to the radio decades ago – along with some new research – will help you see why it’s so important to pick up your business telephone today.

Amazon founder Jeff Bezos once called his company’s main phone number and was shocked at how long he waited on hold. Here are a few tips on how you might conduct a similar test.

Inspiring speaker and author Simon Sinek has a few thoughts on the value of communicating via telephone, rather than a certain type of online tool.

Decades ago, Butterball identified a problem their customers had and still have to this day. Their solution continues to work well. It could serve as an inspiration for you, too.

Do you produce a B2B podcast? Given the times of day that people typically listen, it’s especially important that you deliver immediate value. Here are a few tips.

How many songs can you name with titles and/or lyrics related to telephones, calling or holding? We created a Spotify playlist with several examples. Check it out.

Jumping on the podcast bandwagon may seem exciting, but if you don’t have solid answers to these four questions, you might want to reconsider.

Whether you realize it or not, you’ve heard audio logos. Listen to these well-known examples and then consider how your brand might benefit from your own audio logo.

A whole lot of people are talking on the phone these days. They’re in search of the human connection that’s missing from so many other forms of modern communication.

Video conferencing tools are a great way to connect, but they’re not always the best choice for professional situations. Have you ever considered these drawbacks?