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Which “One” Are You?

There are two types of people in this world: one who barely thinks about his company’s callers and the other who understands the potential value in each incoming call.
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The 2025 Humor On Hold Sampler

Listen to some of our favorite Humor On Hold samples from 2025, read quotes from callers and clients who enjoy this unique service and learn why you might consider it for your brand.
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Call. Connect.

This story about listening to the radio decades ago – along with some new research – will help you see why it’s so important to pick up your business telephone today.
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Why You Hate the Wait

No one likes waiting, including your callers on hold. But there’s one thing that can shorten their perceived hold times, while keeping them engaged and feeling good about your brand.
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Concept Productions: Extending the Goofiness

What if your Humor On Hold production had a single theme? What might it sound like? And how might it affect caller engagement? Listen to a few examples of concept productions.
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Why Laughter is Good for Business

Here are some good reminders about the role laughter plays in successful organizations and how we can help you inject more of it into one channel.
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Not All Value is Obvious

Are your on hold callers waiting in silence because you think you can’t measure the effectiveness of On Hold Marketing? Consider these suggestions.
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The 2023 Humor On Hold Sampler

Listen to a montage of Humor On Hold messages we created in 2023, read a few reactions to the content and learn why this unique approach might be right for your brand.
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Providing Personal Service as a Differentiator

The advent of AI might make your work easier, but is that what your customers care about? On the edge of a new world, there’s still plenty of value in the “old ways.”
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Why Proactive Content Updating Is So Important

On Hold Marketing is not a one-and-done proposition. Your content should be updated regularly, depending on your hold times and how often your customers call. The good news: we do it all for you.