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Calling as a Business Strategy
A whole lot of people are talking on the phone these days. They’re in search of the human connection that’s missing from so many other forms of modern communication.
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Video Conferencing: Consider These Negatives
Video conferencing tools are a great way to connect, but they’re not always the best choice for professional situations. Have you ever considered these drawbacks?
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Isolated by COVID-19? Pick Up the Telephone
Yes, COVID-19 is keeping you away from customers and prospects, but that doesn’t mean you can’t stay connected and make meaningful progress.
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4 Steps Toward a Better Caller Experience
Just like any other customer touchpoint, the caller experience requires thought, care and regular review, but the effort is worth it. Start with these basics.
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The Serious Value of Humor On Hold
Yes, our Humor On Hold is fun, entertaining and memorable, but this unique service also delivers many solid business benefits that might make it right for your brand.
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Tips for Writing Your Own On Hold Marketing Copy
Our in-house copywriting team creates On Hold Marketing content for 99% of our clients, but if you’d prefer to write the copy for this very specific channel yourself, check out these suggestions.
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You’re Not Just One in a Crowd
Your brand is unique, so we don’t treat it like all the others. Here are a couple of ways we approach differentiation when it comes to On Hold Marketing.
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How Much Are You Losing to a Weak Caller Experience?
Customers can be hard – and expensive – to win. So, don’t let a negative interaction on the phone cost you years of future revenue before it even begins. Here’s a solution.
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Using On Hold Marketing to Improve the Caller Experience
According to a survey, this is what people want from a caller experience. And here are three suggestions on how you can deliver it all.
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5 Promises from the BusinessVoice Creative Team
Your dedicated BusinessVoice Creative Consultant is part of a team that has committed to these five ideals. They make your caller experience better and your brand stronger.